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Effective Date: April 20, 2026
Welcome to Beijing Chaoyang Theatre (the "Website"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a booking through our website.
1. Information We Collect

When you use our website, we may collect the following types of information:
Personal Information

  • Full name

  • Email address

  • Phone number (including WhatsApp, WeChat, etc.)

  • Booking details (show date, number of tickets, preferences)

Payment Information

We do not directly store your payment details. Payments are securely processed through third-party providers such as PayPal or other payment gateways.
Technical Data

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the website

2. How We Use Your Information

We use your information to:
  • Process and confirm your ticket bookings

  • Communicate with you regarding your orders

  • Provide customer support

  • Send booking confirmations and important updates

  • Improve our website and services

  • Prevent fraud and ensure website security

We will not sell, rent, or trade your personal information to third parties.
3. Cookies and Tracking Technologies

Our website uses cookies to:
  • Enhance user experience

  • Analyze website traffic

  • Remember user preferences

You can disable cookies through your browser settings, but some features of the website may not function properly.
4. Third-Party Services

We may use third-party services, including:
  • Payment processors (e.g., PayPal)

  • Analytics tools (e.g., Google Analytics)

These third parties have their own privacy policies, and we recommend reviewing them separately.
5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.
6. GDPR Compliance

We comply with applicable data protection laws including the GDPR. We process personal data lawfully, fairly, and transparently, and only for specified purposes. Users located in the European Economic Area (EEA) have additional rights regarding their personal data, as outlined in this Privacy Policy.
7. Your Rights

Depending on your location (including the European Economic Area), you may have the right to:
  • Access your personal data

  • Request correction or deletion

  • Object to or restrict processing

  • Request data portability

To exercise your rights, please contact us using the details below.
8. Data Retention

We retain your personal information only as long as necessary to:
  • Fulfill your booking

  • Comply with legal obligations

  • Resolve disputes

9. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children.
10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us

Any questions about this Privacy Policy, please contact us:
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